Privacy Policy

Your privacy is fundamental to how we operate. This policy explains how ONEX AI collects, uses, and protects your information. Last updated: December 2024.

1. Information We Collect

Personal Information: When you register for our services, request a demo, or contact us, we may collect personal information including your name, email address, company name, job title, and contact details.

Financial Data: As a financial data platform, we process the financial data you upload or connect to our platform. This may include market data, trading information, portfolio data, and other financial metrics relevant to your use of our services.

Usage Information: We collect information about how you use our platform, including queries made, features accessed, and system interactions to improve our AI models and service quality.

2. How We Use Your Information

  • Provide and maintain our AI-powered financial analysis platform
  • Process and analyze your financial data to generate insights and reports
  • Improve our AI models and platform functionality
  • Communicate with you about our services, updates, and support
  • Ensure platform security and prevent unauthorized access
  • Comply with legal and regulatory requirements

3. Data Security and Protection

Enterprise-Grade Security: We implement bank-level security measures including end-to-end encryption, secure data transmission, and regular security audits to protect your information.

Access Controls: We maintain strict access controls ensuring that only authorized personnel can access your data, and only to the extent necessary to provide our services.

Data Isolation: Your financial data is isolated and segregated from other customers' data using secure, multi-tenant architecture.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal or financial information to third parties. We may share information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or regulatory requirements
  • To protect our rights, property, or safety, or that of our users
  • In connection with a merger, acquisition, or sale of assets (with notice)

5. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Financial data is retained according to regulatory requirements and your specific retention preferences. You may request deletion of your data at any time, subject to legal and regulatory obligations.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct or update inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing activities
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent

7. Compliance

ONEX AI is designed to meet the highest standards of financial industry compliance, including GDPR, CCPA, SOC 2, and relevant financial regulations. We work closely with financial institutions to ensure our platform meets their specific compliance requirements.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@onex.ai

Website: https://onex.ai

Response Time: We will respond to privacy requests within 30 days