Terms of Service

These terms govern your use of ONEX AI's financial data platform and services. Please read them carefully. Last updated: December 2024.

1. Acceptance of Terms

By accessing or using ONEX AI's platform and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

ONEX AI provides an AI-powered financial data platform that enables users to:

  • Integrate and analyze financial data from multiple sources
  • Use natural language queries to extract insights
  • Generate reports and visualizations
  • Access AI-powered financial analysis tools
  • Maintain compliance with financial regulations

3. User Accounts and Registration

Account Creation: To access our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

Authorized Users: Our services are intended for financial institutions, investment firms, and qualified financial professionals. You represent that you have the authority to bind your organization to these terms.

Account Security: You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or attempt to gain unauthorized access
  • Use the platform for any illegal financial activities
  • Reverse engineer or attempt to extract our AI models
  • Share access credentials with unauthorized parties

5. Data Ownership and Usage

Your Data: You retain ownership of all financial data you upload to or connect with our platform. We do not claim ownership of your data.

License to Process: You grant us a limited license to process, analyze, and store your data solely to provide our services and improve our AI models in aggregate, anonymized ways.

Data Quality: You are responsible for ensuring the accuracy and legality of data you provide to our platform.

6. Subscription and Payment Terms

Subscription Plans: Our services are provided on a subscription basis. Pricing and plan details are available upon request and may vary based on usage and enterprise requirements.

Payment: Subscription fees are billed in advance and are non-refundable except as expressly stated in your service agreement.

Changes to Pricing: We may modify pricing with 30 days' notice to existing customers.

7. Intellectual Property

ONEX AI Property: Our platform, AI models, algorithms, and related technology are proprietary to ONEX AI and protected by intellectual property laws.

Limited License: We grant you a limited, non-exclusive license to use our services in accordance with these terms during your subscription period.

8. Service Availability and Support

Uptime: We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance.

Support: Support is provided according to your service level agreement. Enterprise customers receive priority support with dedicated account management.

9. Limitation of Liability

ONEX AI's liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services. For financial institutions, specific liability terms may be outlined in enterprise agreements.

10. Termination

Either party may terminate the agreement with 30 days' notice. We may immediately terminate your access for violations of these terms. Upon termination, you will have 90 days to export your data before it is deleted.

11. Governing Law

These terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration or in the courts of [Jurisdiction].

12. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@onex.ai